Details are easily overlooked in a team setting because team members share information frequently, often on a daily basis. Not only is this essential for payment, but it also helps the SME learn how long it takes to complete various activities, resulting in improved planning and time management. Keep detailed records of project activities.Because dates are subject to change, using an electronic calendar such as Outlook or Google Calendar helps prevents confusion. Use a calendar to track deliverable dates, deadlines, and reminders.Using folders makes information easier to locate, saving time and reducing aggravation. Store project documents-including emails, schedules, outlines, first drafts, and revisions-in paper or electronic folders. Keep everything related to the project in one location. Create a simple system for organizing information.The key to workflow management is organization. While challenges are inevitable in any work situation, the challenges created by poor workflow management are preventable. Poor workflow management results in unnecessary stress and frustration unresolved workflow problems can eventually lead to job dissatisfaction and the loss of team members. There are four critical responsibilities every SME must perform well to be effective in the role. This challenge is even greater when the SME works with a geographically dispersed team. Because the SME contributes as one member of a larger development team, skill in navigating the team work environment is essential for success. Being an effective SME, however, requires more than an understanding of the subject matter. Every great course begins with the knowledge of a Subject Matter Expert (SME).
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